Everything
within a telecoms Operator begins with clearly
defined process and process flows. The TMForum's
Enhanced Telecoms Operations Map (eTOM) is the
global de-facto standard of how to organise and
express busines processes in an operator environment.
SEB Consulting has helped many organisations understand
how to apply the eTOM to organise and execute
business processes within the constraints of their
particular technical and commercial environment.
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